Contact support
Missing download, team licence, refund or a question before you buy: we answer every message.
Before you write
- Download missing? Check spam and promotions first, then tell us the email address you paid with.
- Want a refund? See the refund policy: 14 days, no questions asked.
- Team licence? Tell us how many seats and we'll quote and invoice.
- Most answers are already in the FAQ.
Or email us directly:
Support hours: Monday to Friday, 9am – 5pm UK time.
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Thanks for getting in touch. We reply to every message, usually within one working day.
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